FAQ

Estimating the cost of jewelry repair is a meticulous and specialized process that requires hands-on evaluation. Each piece of jewelry tells a unique story, and understanding its intricacies is key. Factors like the type of repair needed, the complexity of the work, gold's purity (karat), the width of the jewelry, and the presence or absence of precious stones all play crucial roles in the estimation. Thus, to offer you an accurate estimate, we would need to see the item firsthand. Feel free to visit our store located at 62 Charles Street, Boston, MA 02114. Our experienced jeweler will be more than willing to assist you, providing insights and addressing any concerns.

Custom jewelry is a fusion of art and craftsmanship. A typical custom design process takes about 3-4 weeks. This timeline encompasses several stages, from initial consultations, stone selection, and detailed design sketches to the final hand-crafted creation by our expert jeweler. Every step is taken with precision and care, ensuring that the final piece meets your expectations.

Routine maintenance of your jewelry is paramount to ensure its longevity and brilliance. We recommend that you have the stones and settings of your jewelry inspected every 6 months. Such regular checks will help identify any loose stones or weakened prongs, preventing potential losses. Additionally, professional cleaning ensures your jewelry remains as dazzling as the day you acquired it. For our valued customers, we are pleased to offer this service free of charge.

The allure of jewelry lies in its gleam and sparkle. To maintain this, we advise that you clean your pieces every 3 to 6 months. Regular cleaning helps in preserving the luster, removing accumulated dirt, and preventing potential damage.